Terms and Conditions

1. Who we are and what we provide

Nikah Connect TT is a marriage-intention platform for Muslim adults in Trinidad and Tobago. Contact: nikahconnecttt@gmail.com.

We provide an online platform for Muslim adults in Trinidad and Tobago seeking marriage. We facilitate introductions and communication through the available app features. We do not perform nikah ceremonies, act as anyone's wali, certify a marriage's validity, or provide professional legal, medical, counselling or religious advice.

2. Eligibility and truthful information

You must be at least 18, legally able to enter this agreement and use the app for genuine marriage intentions. Register for yourself, provide accurate information, and keep material details current. Do not impersonate someone, submit another person's identity documents, falsify payment evidence or create accounts to evade a restriction. Obtain permission before supplying a reference's or wali's personal information.

Protect your login details and promptly report suspected unauthorised access. You are responsible for your own actions and authorised use of your account. This does not make you automatically liable for unauthorised activity caused by a failure for which we are legally responsible.

3. Registration, review and fees

The one-time registration fee purchases platform access, not merely application processing: at least seven days of usable access to the existing approved-member features, starting only when registration is approved and access is actually activated, not on the application or payment date. Seven days is a minimum service commitment, not an expiry or a limit on ongoing access. It does not end other contractual or statutory obligations. No timer, cutoff, new charge or monthly subscription is created by these Terms.

Registration and payments are subject to administrator review. Payment does not guarantee approval. Applicable amounts, currencies and payment methods remain as displayed before payment; the Payment and Refund Policy explains refunds. If registration is declined before access, we assess access not supplied, the disclosures and applicable law; the entire fee is not automatically an earned processing charge.

After at least seven days of the promised access have genuinely been made available, we do not ordinarily offer discretionary refunds solely for change of mind, voluntary non-use or account deletion, no replies or failure to find a match. Voluntary non-use is different from our failure to supply promised access. Seven elapsed calendar days without usable promised access do not fulfil this commitment, and uninterrupted service is not promised. Remedies for platform breach, duplicate/error/unauthorised payments, service not supplied as promised, applicable law and existing entitlements remain protected. Genuine policy-breach restrictions do not automatically create a refund entitlement, subject to law. These provisions do not retroactively impose worse terms on earlier payments.

Reviews are limited checks of the information available to us. An approval, reference review or identity check is not a guarantee of someone's identity, age, marital status, intentions, character, financial position or safety. It is not a comprehensive background or criminal-record check.

4. No guaranteed outcome; your decisions

Nikah Connect TT does not guarantee marriage, engagement, a compatible match, a reply, a conversation, a particular number of available users, or any other relationship outcome. Recommendations and profile information are not endorsements. Paying a fee does not purchase a successful outcome.

You are responsible for your conduct, the information you provide, your sharing choices, communications, independent checks and decisions, including meetings and relationships outside the app. Take reasonable precautions and involve trusted people where appropriate. Nobody is required to reply, share a photograph, continue a conversation or accept a proposal.

5. Conduct, privacy and content

Follow the Community Rules, Safety Policy and Child Safety Standards. Do not harass, threaten, exploit, defraud or pressure anyone, request money, share private content without permission, or interfere with the app's security. Respect photo and wali-sharing choices and blocks.

You retain ownership of your content. You give us a limited, non-exclusive permission to store, reproduce, display and process it only as necessary to operate the service, honour your settings, handle reports and meet lawful obligations. This does not authorise using your private photographs, conversations or identity documents in advertising. The Privacy Policy explains access, sharing and retention.

Do not copy our branding, software or protected content without permission, or scrape profiles or use automated accounts. Lawful reporting, evidence preservation and rights expressly allowed by law remain permitted.

6. Safety and responsibility

We take reasonable steps within the service, including administrator review and the available reporting, blocking and privacy controls, to reduce misuse. These measures cannot eliminate risk or detect every problem. We do not promise continuous monitoring, immediate intervention or an emergency-response service.

We are not a party to users' personal relationships or agreements. We are not responsible for another person's conduct merely because you met through the app. This does not remove our responsibility where our own breach of a legal or contractual duty causes loss.

7. Restrictions, account closure and review

We may reject registration, restrict features, remove content or suspend or close an account where reasonably necessary for eligibility, credible safety concerns, suspected fraud, a policy breach or a legal obligation. Urgent action may be taken without advance notice. Where lawful and appropriate, we will explain the decision without exposing confidential reports or compromising safety or an investigation. You may request review at nikahconnecttt@gmail.com.

You may delete your account through Account Settings. Deletion removes your access and profile from normal use; limited records may remain as explained in the Privacy Policy. Re-registration is subject to the ordinary registration, review and applicable fee requirements. Deletion does not override a valid safety restriction or erase existing obligations. Refunds are governed by the Payment and Refund Policy and applicable law.

8. Availability

We aim to provide the service with reasonable care. Maintenance, technical faults, security incidents and external network or provider failures can interrupt it. We do not guarantee uninterrupted availability. We will take reasonable steps to address problems within our control. An interruption does not itself remove any remedy the law gives you.

9. Service changes and closure

We may make reasonable changes or discontinue the service for genuine operational, security, legal or business reasons. We will give reasonable advance notice of a planned permanent closure where practicable and explain any available steps for retrieving your own information. A one-time fee is not a promise that the service will operate forever.

Planned closure does not automatically entitle us to retain every fee. Outstanding access commitments, including the minimum seven days of usable approved-member access where applicable, and all other unfulfilled contractual obligations, existing entitlements and statutory rights remain relevant. Seven elapsed days without usable promised access do not establish fulfilment. Where the promised access has genuinely been supplied, closure alone does not create an ordinary discretionary refund; this never excludes a remedy for our breach, service not supplied as promised, or a remedy required by law. The Payment and Refund Policy explains review of closure-related requests. Earlier payments retain their applicable terms and rights.

10. Limits of liability

To the extent lawful and reasonable, we are not liable for loss caused solely by a user's or independent third party's actions where we have not breached our obligations, or for losses that were not reasonably foreseeable when the agreement was made. These limits do not exclude or restrict liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any liability or remedy that applicable law does not allow us to exclude or restrict. We remain responsible for our own legally enforceable obligations. Nothing requires you to indemnify us for our own wrongdoing.

11. Updates, complaints and governing law

The related policies form part of the service rules; the Privacy Policy also explains our data practices. We identify changes by effective date and version and give appropriate notice of material changes. Where fresh agreement is required, we will seek it. Changes do not retrospectively remove accrued rights or change the terms of a completed payment without a lawful basis.

Contact nikahconnecttt@gmail.com about complaints. This does not prevent contacting authorities, a payment provider or a court. Trinidad and Tobago law governs this agreement, subject to any mandatory law that applies. Courts with lawful jurisdiction remain available. If a provision is unenforceable, the remaining provisions continue only so far as lawful and workable.